1. Information We Collect

Information You Provide

Account information: email address, full name, phone number, and company name.
Payment information: processed securely through Stripe. We do not store credit card numbers.
User-generated content: saved favorites and private notes on contractors.
Communications: messages sent via our contact form or support channels.

Information Collected Automatically

Usage data: pages visited, search queries, features used, and timestamps.
Device information: browser type, operating system, screen resolution.
IP address and approximate location (city-level).
Cookies and similar technologies (see Cookies section below).

2. How We Use Your Information

Provide, maintain, and improve the Service.
Process subscriptions and payments.
Send transactional emails (account confirmation, password reset, billing).
Respond to support requests and communications.
Analyze usage patterns to improve user experience.
Prevent fraud and enforce our Terms of Service.

We will never sell your personal information to third parties.

3. Legal Basis for Processing (GDPR)

Contract: Processing necessary to provide the Service you subscribed to.
Consent: When you opt in to marketing communications.
Legitimate interest: Analytics, fraud prevention, and service improvement.
Legal obligation: When required by law (e.g., tax records).

4. Data Sharing & Third-Party Services

We share data only with the following categories of service providers:

Supabase: Database hosting and authentication.
Stripe: Payment processing.
Vercel: Application hosting.
Analytics providers: Aggregated, anonymized usage data.

Each provider is contractually obligated to protect your data and process it only on our behalf.

5. Cookies

We use the following types of cookies:

Essential cookies: Required for authentication and session management.
Functional cookies: Remember your preferences (e.g., search filters).
Analytics cookies: Help us understand how the Service is used (anonymized).

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using the Service.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g., billing records may be retained for up to 7 years).

7. Your Rights

All Users

Access your personal data via your profile page.
Update or correct your information at any time.
Delete your account and associated data.
Export your data upon request.

EU/EEA Residents (GDPR)

Right to access, rectification, and erasure.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with a supervisory authority.

California Residents (CCPA)

Right to know what personal information is collected.
Right to delete personal information.
Right to opt-out of the sale of personal information (we do not sell data).
Right to non-discrimination for exercising your rights.

8. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately.

10. International Data Transfers

Your data may be processed in the United States. If you are located outside the US, your data will be transferred pursuant to appropriate safeguards (e.g., Standard Contractual Clauses for EU users).

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification. Your continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at: privacy@contractorsearch.ai or visit our Contact page.